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July 2008

Outsourcing IT is not the answer

Most large businesses I have come across at some point come to wonder how better to manage their IT operations. IT consumes a lot of money, but often does not seem to be doing what you want, almost wilfully. You ask for something to be done, and three weeks later nothing at all seems to have happened. Surely they are all just incompetent. Outsourcing has been around a long time as a solution to this problem of feeling a lack of control.

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